Expected time to start: April 2024

Grade: 2-3 (in the grade level of MSD)

Venue: Hanoi with some travels to other provinces and countries when necessary

Assignment purpose: The Senior Communications Officer (SCO) will, with assistance of the team, support MSD Leadership to coordinate the overall communication and network development strategies to (i) promote the MSD’s image and values to the multi-stakeholders through awareness raising, public relations and campaigning; (ii) communicate effectively MSD’s programs to target audience; and (iii) manage communication database and resources.

1. Promote MSD’s image and values to the multi-stakeholders:

• Develop and deliver MSD’s communication strategy and workplan;
• Develop and manage relationships with media and build relationship with strategic communication partners/ collaborators;
• Develop and manage communication channels (websites, social media, newsletters, communication materials package, publications, events, etc.);
• Develop indicators for effective communication and quarterly report on the communication effectiveness;
• Develop branding’s initiatives to enhance MSD’s visibility and position.

2. Communicate MSD’s programs to to target audience:

• Develop and deliver programs’ communication strategies and workplan in consistence with the organization’s strategy;
• Lead innovative campaigns and organize events to promote public and multi-stakeholders’ understanding about the intervention programs;
• Develop and manage the communication database and library for the programs;

3. Manage organization database and resources for communication purposes:

• Manage the customer database software of MSD
• Support the process of developing information database and resources for MSD and its programs;
• Promote and manage communication processes

4. Other activities:

• Coordinate communication fellows and volunteers
• Provide interpretation and translation when necessary

• BA degree is required with background relating to management, communication or social works; master degree is a plus;
• Experience in communication is needed; experience in NGO communication is preferred;
• Strategic thinking and analysis;
• High command of written and verbal communication and presentation skills in both Vietnamese and English;
• Design skills and professional use of design softwares like Adobe Indesign, Photoshop, Premier, Illustrator, etc.
• Work independent and professionally; good team work;
• High commitment with works.

• Play as the key role in MSD with high potential of motivation to become communication manager;
• Working in the professional and healthy environment of MSD;
• Competitive and transparent motivation and salary mechanism – this assignment is in grade 2 or 3;
• Learning and coaching opportunities with other MSD managers, leaders and experts;
• National and international learning or workshop participation opportunities in relating topics.